Privacy Policy
1. Who We Are
Hamovil Transportation and Taxi Services Ltd.
Company Registration No.: 513919332
Address: 90 Zabotinsky St., Petah Tikva, Israel
Website: hamovil.net
(hereinafter: "the Company", "we", "us", "Hamovil")
This Privacy Policy explains how we collect, use, and protect your personal information when using our website and services.
2. What Information We Collect
2.1 Information You Provide to Us
- Through contact forms: Full name, company name (if applicable), email address, phone number, message content and inquiry details
- During phone calls or correspondence: Information you choose to share with us, including travel details, preferences, special requirements, and other information relevant to the service
2.2 Automatically Collected Information
- Technical information: IP address, browser type, operating system, browsing times and dates
- Cookies: We use cookies to improve user experience, analyze traffic, and for analytical purposes. You can manage cookie preferences through your browser settings
- Analytics tools: We use services such as Google Analytics to analyze website usage. These services may collect anonymous information about browsing patterns
3. Purposes of Information Use
- Service provision: Responding to inquiries, coordinating rides, offering transportation services, and operating the services you requested
- Communication: Contacting you, following up with interested parties, service updates, and relevant offers
- Service improvement: Analyzing and improving service, enhancing user experience on the website
- Legal compliance: Maintaining information for documentation, accounting, tax, and regulatory reporting purposes as required by law
- Protection of our rights: Protecting the business and legal interests of the Company
4. Legal Basis for Processing Information
- Consent: You have provided us with information of your own free will for the purposes described above
- Contractual necessity: The information is required to perform transportation service contracts or to take steps at your request before entering into a contract
- Legal obligation: Processing is required to comply with legal obligations applicable to the Company
- Legitimate interest: The Company has a legitimate interest in processing information for proper business management and service improvement
5. Sharing Information with Third Parties
We respect your privacy and will not sell, rent, or transfer your personal information to third parties for marketing purposes. We may share information in the following cases:
- Service providers: Transferring information to external providers acting on our behalf (hosting, maintenance, cloud services) with their commitment to maintaining confidentiality
- Legal obligation: Disclosing information when required by law, court order, or legal proceedings
- Protection of rights: When necessary to protect the rights, property, or security of the Company, its employees, or customers
6. International Data Transfers
Some of the services and providers we use (such as cloud hosting services, analytics tools) may store or process information on servers located outside the State of Israel. In such cases, we ensure that providers offer adequate protection for the information.
7. Data Retention Period
- Operational information: During the service period and up to two years thereafter, unless deletion is requested
- Legal obligations: Up to 7 years for tax and accounting documentation purposes as required by law
- Legal documentation: In case of legal dispute - until the end of legal proceedings and the relevant statute of limitations period
After these periods, the information will be deleted or transferred to secure archival storage.
8. Information Security
We implement reasonable physical, technological, and organizational security measures to protect personal information from unauthorized access, misuse or unauthorized modification, disclosure, loss, or destruction. Security measures include: information encryption, access limitation to authorized employees only, use of firewalls and anti-virus software, and periodic data backups. Please note: No internet service is 100% secure. We do our best to protect your information, but we cannot guarantee absolute security.
9. Your Rights
- Right of Access
- Right to Rectification
- Right to Erasure
- Right to Object to Processing
- Right to Restrict Processing
- Right to Data Portability
- Right to Withdraw Consent
- Right to Lodge a Complaint
10. Contact and Exercise of Rights
For privacy inquiries, to exercise your rights, or for any questions:
Email: hamovil@hamovil.net
Phone: +972-3-9131212
Address: 90 Zabotinsky St., Petah Tikva, Israel
We will endeavor to respond to your inquiries within 30 days.
11. Minors
Our services are intended for individuals over the age of 18. We do not knowingly collect personal information from minors under 18 without parental or legal guardian consent.
12. Changes to Privacy Policy
We reserve the right to update this policy from time to time. Material changes will be posted on the website with the update date indicated. Your continued use of the website after publication of changes constitutes acceptance of the updated policy.
13. Privacy Protection Authority Details
Privacy Protection Authority
2 Kanfei Nesharim St., Jerusalem, Israel
Phone: +972-2-6552813
Website: www.gov.il/en/Departments/the_privacy_protection_authority
Effective Date: January 2026